RBS is stream lining staff tasked with providing face-to-face advice, as it aims to move customers to an automated online service.

Personal (one to one) advice would now only be available to those customers with in excess of £250,000 to invest.

However, the Financial Conduct Authority (FCA) said such services could make financial advice cheaper.

In addition, the bank is also cutting approximately 200 jobs in insurance products.

Source BBC Business News


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