Newcastle
October 12, 2015

Hi Nikki

 

Thanks for the update. We’ve recently moved so that’s why we haven’t got it. Sorry- was expecting you to email it because we live abroad. The tenant at the old address is not good at passing on mail so thank you for scanning it.

 

Thank you for being very attentive and flexible over the past year and a bit. You’ve been very efficient and have advocated well for us, especially given our complicated situation. We had a few difficulties with the company in the early stages of the IVA but you restored our faith. Please pass in my comments to your manager so he/she is aware of how much your assistance has supported us.

 

Kind regards,

Lydia

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