The largest car rental firms in Europe have given assurances that they will acton customer complaints, following a regulatory review.

The Competition and Markets Authority (CMA) inquiry – supported by the European Commission – looked particularly at insurance complaints.

Some customers have stated that they feel pressurised into acquiring excessive insurance when picking up a car.

But now the firms have agreed to provide better information in advance.

Avis Budget, Enterprise Rent-a-Car, Europcar, Sixt and Hertz have all agreed to make the changes within six months.

Source: BBC Business News